Shipping Policy – Shinyzap

At Shinyzap, we aim to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing Time

Once your order is placed successfully, it will be processed within 24–48 hours.

Orders placed on Sundays or public holidays may be processed on the next working day.

Shipping Time

After your order is shipped, delivery usually takes:

Metro cities: 3–7 business days
Other cities and towns: 5–10 business days
Remote or rural areas: 7–12 business days

Delivery timelines may vary depending on your location, courier partner, weather conditions, festivals, strikes, or other unexpected delays.

Shipping Charges

Shipping charges, if any, will be shown at checkout before you complete your order.

We may offer free shipping on selected products or during promotional offers.

Cash on Delivery

Cash on Delivery may be available for selected products and locations.

Please make sure your phone number and delivery address are correct. Our courier partner may contact you before delivery.

Order Tracking

Once your order is shipped, you may receive tracking details through SMS, email, or WhatsApp.

You can use the tracking link to check your shipment status.

Delivery Attempts

Our courier partner will usually attempt delivery multiple times. Please keep your phone reachable and ensure someone is available at the delivery address.

If delivery fails due to incorrect address, unavailable customer, or rejected delivery, the order may be returned to us.

Incorrect Address or Phone Number

Shinyzap is not responsible for delivery delays or failed delivery caused by incorrect address, wrong phone number, incomplete pincode, or unavailable customer.

Please check all details carefully before placing your order.

Damaged or Missing Product During Delivery

If you receive a damaged product, wrong item, or missing item, please contact us within 48 hours of delivery.

Share your order ID, clear photos of the product and packaging, and an unboxing video if available. This helps us process replacements faster.

Order Cancellation Before Shipping

Orders can be cancelled within 12 hours of placing the order.

Once the order has been shipped, it cannot be cancelled. You may request a return after delivery as per our Return & Refund Policy.

Contact Us

For shipping-related queries, contact us at:

Email: shinyzapstore@gmail.com

Please include your order ID and registered phone number when contacting us.